Guarantee & Warranty
10 Year ‘No Leaks’ Written Guarantee.
At Generation Spouting we are confidant in providing the highest standard of workmanship, we guarantee it. If you are not entirely happy with your new spouting, we’ll guarantee a solution with in a week – no questions asked. And while most unlikely, any repairs during the guarantee period will be free of charge.
Please read below on the tasks that you are asked to do in order to protect and retain your guarantee with us:
Minimum Maintenance Requirements for Your
10 Year Guarantee
- Washing of naturally unwashed areas at least every 6 months.
- Removal of debris from gutters every 6 months.
- Any noticeable buildup of salt deposits and/or other contaminants are removed when identified.
- When considering overpainting please consult with your local Spouting on the Spot franchisee to ensure correct procedures are undertaken.
- Inspection of the roof, including fasteners, repair any damage every 6 months.
If you can’t do this, then call us and they can take care of this for you!
Warranty terms for ColorCote® pre-painted metal products.
1. Resistance to flaking, peeling and excessive fade | |||
ENVIRONMENT |
Spouting, Downpipes and Fascia |
||
ZR8 |
ZRX |
AR8 |
|
Mild, Moderate, Industrial Marine ISO cat.1-3 |
10yrs |
12yrs |
12yrs |
Severe Marine ISO cat. 4 |
N/R |
10yrs |
10yrs |
Very Severe ISO cat. 5 |
N/R |
N/R |
10yrs |
2. Will not perforate as a result of corrosion | ||||||
ENVIRONMENT |
Spouting & Downpipes |
Fascia |
||||
ZR8 ZM8 |
ZRX ZMX |
AR8 ARX |
ZR8 ZM8 |
ZRX ZMX |
AR8 ARX |
|
Mild, Moderate, Industrial Marine ISO cat.1-3 |
10yrs |
12yrs |
15yrs |
15yrs |
15yrs |
15yrs |
Severe Marine ISO cat.4 |
N/R |
10yrs |
15yrs |
N/R |
15yrs |
15yrs |
Very Severe ISO cat.5 |
N/R |
N/R |
10yrs |
N/R |
N/R |
15yrs |
Refer to the ColorCote® technical brochures for specific details on each product.
ColorCote® products will inevitably weather, chalk, and fade over time as a result of normal wear and tear.
The Environmental classifications are described in AS/NZS 2728 : 2007, and are as summarised in the Atmospheric Environment Usage Guide.
Determination of coating performance will be as per test methods described in Australian Standard AS 1580.
If any ColorCote® ZR8™, ZRX™, ZM8™, ZMX™, AR8™ or ARX™ product fails to perform as warranted we will, at our sole option, repair or replace (including labour) the affected material.
Please note this warranty is subject to the following general terms and conditions:
- This warranty will not apply to weathering, chalking or fading over time as a result of normal wear and tear.
- If the ColorCote® ZR8™, ZRX™, ZM8™, ZMX™, AR8™ and ARX™ product has not been selected, processed or maintained in accordance with the published recommendations of Pacific Coilcoaters and accepted good trade practices, this warranty will not apply.
- If inappropriate fastenings are used or incorrectly installed this warranty will not apply.
- Defects caused by faulty design, or method of manufacture of Residential Buildings are not covered by this warranty.
- We must be given the opportunity for inspection on site prior to any remedial action being offered or taken.
- The product must be manufactured from prime ColorCote® pre-painted metal products.
- Damage or corrosion resulting from the following are not covered by this warranty:
- Damage sustained after installation.
- Causes after the product has left our control.
- Failure to remove debris leading to the accumulation of moisture retaining matter in gutters and downpipes.
- Failure to correctly maintain.
- Damage caused by other items such as incorrect installation of aerials, ducts, air conditioning etc.
Pacific Coilcoaters liability under this warranty shall in all cases be limited to replacing or repairing the defective product as specified above including labour. Any repaired or replaced product will be covered by this warranty only for the unexpired portion of the warranty on the original product. Pacific Coilcoaters will not under any circumstances be liable for consequential loss or damage. All claims must be made promptly in writing and accompanied by the original warranty document. This warranty does not in any way affect the rights of a consumer under the Consumer Guarantees Act.